"Especially at the end of the month," Cybozu's Kintone and Garoon experienced a two-hour outage - ITmedia NEWS

On August 31 in the morning, a large-scale outage occurred on cybozu.com, the cloud service of Cybozu, and multiple services such as "kintone," "Garoon," and "Cybozu Office" became temporarily difficult to use, lasting for about two hours. The cause is under investigation. The outage overlapped with the end of the month and the Monday morning business hours, and on X, users expressed confusion with comments such as "It couldn't have happened at a worse time, on the end of the month." The outage occurred from 9:56 AM to 12:07 PM. Some users experienced intermittent difficulty accessing the service. The affected services included the no-code business application creation service "kintone," the groupware for large enterprises "Garoon," the groupware for small and medium-sized enterprises "Cybozu Office," the email sharing and inquiry management service "Mail Wise," the "cybozu.com Common Management" for managing security settings, and the "Cybozu.com Store" for managing contracts and licenses. The outage occurred on a Monday, which is the end of the month, and on X, users cried out with comments such as "It's the busiest time, and it couldn't have happened at a worse time, on the end of the month."