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Instacart is charging different prices to different customers in a dangerous AI experiment, report says

November 19, 2019 | TechXplore AI
Instacart is charging different prices to different customers in a dangerous AI experiment, report says
Credit: Unsplash/CC0 Public Domain The grocery delivery service Instacart is using artificial intelligence to experiment with prices and charge some shoppers more than others for the same items, a new study found. The study from nonprofits Groundwork Collaborative and Consumer Reports followed more than 400 shoppers in four cities and found that Instacart sometimes offered as many as five different sales prices for the exact same item, at the same store an