On November 10, 2026, Apple announced that it would close the Apple Support Community on November 20, where users of Apple products can post questions and answers. The forum, which has operated under changing names since 1998, will bring its approximately 28-year history to a close.
Official Apple Support Community
https://discussionsjapan.apple.com/welcome
'Apple Support Community' Permanently Closing on November 20 - MacRumors
https://www.macrumors.com/2026/11/10/apple-support-community-closing-november-20/
Apple is killing its Support Community forum next week | The Verge
https://www.theverge.com/tech/1031507/apple-community-support-forum-shutting-down
The Apple Support Community is an online forum where users can teach one another how to use Apple products such as the iPhone, Mac, and iPad, and share solutions to problems. It was launched in 1998 as "Apple Tech Exchange," renamed "Apple Discussions" in 2000, and renamed again to "Apple Support Communities" in 2011. It has operated under its current name since 2022.
The following notice appears on the Apple Support Community home page:
The Apple Support Community will close on Friday, November 20, 2026. Starting today, we will no longer accept new posts, and the site will remain available for viewing only.
You can continue to access reliable information and support on the official Apple Support website.
We would like to express our sincere gratitude to all the community members who have generously contributed their valuable time and expertise and supported so many people who use Apple products.
In a message announcing the forum's closure, Apple expressed its appreciation to community members who have devoted their time to sharing their knowledge and experiences and helping other users. It also directed users to the official Apple Support website going forward.
In a statement to MacRumors, an Apple-related news site, Apple explained, "After carefully considering our business strategy and customer needs, we have decided to cease operating the Apple Support Community." However, it did not disclose the specific reasons for the closure or whether it plans to establish a replacement official forum.
The Verge pointed out that Apple has not disclosed how the vast number of posts accumulated over the decades will be handled after the closure. It also noted that all past posts may become inaccessible when the forum shuts down, but what will happen to them remained unclear at the time of publication.
