Published on August 5, 2025 at 07:29
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For some users, ChatGPT serves as a confidant, or even a therapist. The bot must better support important life decisions, while incorporating reminders to preserve mental well-being.

ChatGPT now counts 700 million active users each week (compared to 500 million in March). These are 700 million different people, each with their own needs, experiences, and sometimes concerns. The conversational and friendly nature of the chatbot is such that many confide their joys and sorrows to it, asking for advice that can have a very significant impact on their lives.

ChatGPT wants to listen better

This is why OpenAI has modified ChatGPT to better understand this type of personal questions. For example: « Should I break up with my boyfriend? » should no longer provide a definitive answer. The bot should instead ask questions to go deeper into reasoning, and weigh the pros and cons. This new behavior for important personal decisions will arrive soon.

On the mental health front, ChatGPT has been displaying "small reminders" during long work sessions to encourage users to take a break. « We will continue to adjust their frequency and appearance so that they are natural and helpful », explains the company.

Chatgpt Pause© OpenAI

More broadly, the startup is committed to continuing the improvement of its models to better detect signs of mental and emotional distress, so that ChatGPT can respond in the most appropriate way.

OpenAI has enlisted over 90 doctors from 30 countries (psychiatrists, pediatricians, and general practitioners) to develop evaluation grids intended to analyze complex conversations. The company also works with researchers in human-computer interaction to identify concerning behaviors and test ChatGPT's safeguards. A mental health expert advisory group has also been established.

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Source: OpenAI

Mickaël Bazoge
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