Tag: chatbot productivity union

Chatbot productivity union explained — what it is, how it works and what it costs. Below are 1 article about chatbot productivity union on CheapToken News.

Bank forced to rehire workers after lying about chatbot productivity, union says - Ars Technica

May 6, 2020 | Ars Technica AI
Bank forced to rehire workers after lying about chatbot productivity, union says - Ars Technica
As banks around the world prepare to replace many thousands of workers with AI, Australia’s biggest bank is scrambling to rehire 45 workers after allegedly lying about chatbots besting staff by handling higher call volumes. In a statement Thursday flagged by Bloomberg, Australia’s main financial services union, the Finance Sector Union (FSU), claimed a “massive win” for 45 union members whom the Commonwealth Bank of Australia (CBA) had replaced with an AI-