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Patients Are Skipping Going to the Doctor Because AI "Receptionists" Can't Understanding What They're Saying

September 12, 2022 | Futurism AI
Patients Are Skipping Going to the Doctor Because AI "Receptionists" Can't Understanding What They're Saying
Some patients in the UK are skipping going to the doctor because their office’s AI “receptionist” can’t understand what they’re saying. The health and social watchdog Healthwatch Rotherham said that the troublesome AI receptionist in question, called “Emma,” is being used at a number of clinics in South Yorkshire — and is struggling with locals’ distinct way of speaking. “One of the issues is this system can’t always understand what people’s inquiry is abo